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FAQs
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- What sizes does H2know come in? What size pipe does it accommodate?
- Is my property compatible with H2know? How many sensors do I need?
- Who installs H2know?
- What do I need to do to install H2know? What are the installation steps?
- Does the H2know sensor have a warranty?
- What type of leaks will H2know detect?
- Do I need to “teach” H2know?
- Is H2know accurate?
- How secure is H2know?
- Does H2know shut off the water?
- Does the H2know sensor have to be powered?
- What is the power consumption of the H2know sensor?
- What is the daily data consumption of the sensor?
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- Where do I place H2know?
- I have multiple pipe materials. Where should I place H2know?
- I have a PEX plumbing pipe installation. Where do I place H2know?
- I cannot access where the main water line enters into the building. Where should I place H2know?
- I have well water. Where should I place H2know?
- My water meter is not inside the building, how do I know what is "downstream" of the water meter?
- There is no room between the water meter and the main branch for me to install H2know. What do I do?
- Does it mater which side of the main shut off valve I place H2know?
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- What wireless security protocol does H2know use?
- How do I restore H2know’s firmware to factory settings?
- My sensor's LED is blinking orange, what do I do?
- How do I reset the Wi-Fi SSID and password settings on the sensor?
- How do I find the MAC address of a sensor?
- Does H2know support connecting to hidden SSIDs?
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